2. No residue, no cleaning ever. Here’s how to check if your device is fully charged. Services & Support 05/11/2020iFixit Repair Guide - IQOS 3. TEREA sticks are designed to be used only with IQOS ILUMA, so don’t try and use TEREA sticks with blade IQOS devices because it might get damaged. 0 Heat Blade broke and a simple fix in 5 minutes - Repair And Rework. 2. IQOS Iluma Prime works as follows: a special sealed stick with a metal blade placed inside is inserted into the holder and begins to contact with a special magnetic field. You can shop online at AliExpress to enjoy great prices on iqos 3 duo heat blade. Press the button on your IQOS 3 MULTI until you see the battery lights at the bottom. Check to see if your IQOS 3 has a broken blade or any other physical damage. Check your heating blade and if it is broken click here for online diagnostic tool. Then try pre-heating the IQOS Holder before you insert the HEETS tobacco stick. Your holder might not be getting enough charge from your pocket charger. CAUTION ALLERGIC REACTION RISK • Using IQOS and HEETS could cause an allergic reaction,. Further, we address the yields of harmful and potentially. As some parts of your device, including the heating chamber, can't be accessed with the cleaning tool, use your cleaning sticks instead. Whether it’s a malfunctioning battery, a broken heating blade, or a clogged cleaning device, there are simple steps you can take to address these issues. When the LED light is solid green, you can start using the IQOS. Electronic cigarettes heat and vaporize e-liquids between a wide range of temperatures – it could be anywhere from 100° C to 250°C. IQOS 3 DUO / IQOS 3 Multi Red blinking Holder light- Heating blade broken or Holder malfunction . BLINKING RED LIGHT ON IQOS ORIGINALS ONE: Your heating blade might be broken. Services & Support 05/11/2020 To reset your device, press and hold the button located on the pocket charger for 10 seconds. Insert the IQOS cleaning tool and rotate gently. 2019. Most cases of a broken heating blade happen: When cleaning your IQOS 2. It was recommended as a trick by iqos sales people at a store and does work well. So you enjoy the experience of the real tobacco. Don’t be tempted to use a toothpick or cotton bud to clean your IQOS, as they may fray and cause damage. 5. If you have a IQOS 2. For tobacco experience like never before. New IQOS Lil Solid Ez model comes with different colors such as Black, White,. 1. It's designed to be used with compact tobacco sticks. with a straight and gentle gesture, insert the IQOS Cleaning Tool till it touches the bottom of the heating chamber 2. Heated Tobacco. 2. If the problem persists, your IQOS device may be malfunctioning. Does the LED light on the charger or the holder flash red? It could be a defect that you can fix by an easy reset or it could be a sign that a. 4+, IQOS 3, IQOS 3 DUO, IQOS 3 ORIGINALS, IQOS ILUMA PRIME, IQOS ILUMA or Holders and Chargers thereof (b) IQOS 3 MULTI or IQOS ILUMA ONE. Different from the traditional IQOS devices, the IQOS ILUMA series eliminates the heating blade. We offer a two-year warranty for every IQOS device purchased in a national tobacco shop in Hungary, and as an IQOS CLUB member, if the relevant conditions. Incorrect use or cleaning can damage it. Watch the tutorial to see how to RESET your device. As some parts of your device, including the heating chamber, can't be accessed with the cleaning tool, use your cleaning sticks instead. Step 2. remove the cap 4. 09. and then the stick off the blade. What to do to avoid breaking the blade in the future?. Perform regular maintenance so that it is durable & maintained the taste of pure heated tobacco. START HEATING Hold Button until IQOS Multi vibrates and Button & Status Light pulses white. Previous IQOS device versions with blade and HEETS tobacco sticks are not compatible with IQOS. 2. CAUTION ALLERGIC REACTION RISK • Using IQOS and HeatSticks could cause an allergic reaction, such as. Discover new and familiar TEREA variants, from classic tobacco to menthol tobacco. wait for at least 30 seconds to cool down the blade 3. This is what you should do if you believe that the heating blade is broken. Wait for your device to cool down, before sliding the cap upwards to remove it. Attractive Price! IQOS Blade. Important information: If the IQOS. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. Insert: Slide a tobacco stick into the holder, with the tobacco side facing downwards. Heating Button IQOS 2. 4 PLUS heat tobacco via a heating blade. Check your heating blade and if it is broken visit self-diagnostics tool. 75K subscribers. Your holder might not be getting enough charge from your pocket charger. What is the technology in IQOS ILUMA? In previous IQOS devices, the tobacco has been heated by a heating blade, and the HEETS TM are placed on this heating blade. The pen is bigger also. b. IQOS ILUMA ONE. Important information: If the IQOS 3. • Store IQOS and HeatSticks in a clean, dry, cool place. Press the pocket charger button for 10 seconds to reset your device. • Do not expose IQOS and tobacco sticks to high humidity conditions or direct sunlight. tobacco products (HTPs), sometimes called “heat -not-burn” products by the tobacco industry, use an electronic device to heat a. BLINKING RED LIGHT ON IQOS ORIGINALS DUO DEVICE: Your heating blade might be broken. Tobacco Sticks Order TEREA & HEETS. Bug, IQOS is flashing red and stopped charging, how to fix it or how to file a complaint. 72K subscribers Join Subscribe Subscribed 1 2 3 4 5 6 7 8 9 0 1 2. Like other IQOS devices, and unlike cigarettes, IQOS ILUMA devices. How to use your IQOS Charging Cable IQOS Cleaning Sticks Power Adaptor IQOS Cleaning Tool. Compact HEETS tobacco sticks with visible tobacco part. Insert the IQOS cleaning tool and rotate gently. How to see if your IQOS heating blade is broken. fun|IQOS廿四小時服務店OP is probably using either an IQOS 2. Discover Our Devices; Shop All; IQOS 3 DUO Lucid Teal Discover More. It works by heating tobacco sticks, known as HeatSticks, instead of burning them, which reduces the production of harmful chemicals. Broken TEREA tobacco stick inside. Shop iqos 3 duo heat blade on AliExpress: With the multiple promotions of iqos 3 duo heat blade, you can get everything you need right from the comfort of your home. 4 PLUS. As some parts of your device, including the heating chamber, can't be accessed with the cleaning tool, use. IQOS 3 DUO Discover More. iFixit Repair Guide - IQOS 3. You can start using your device once the. Keep in mind that some parts of the heating chamber and device cannot be accessed with the cleaning tool. 00 pm. All IQOS ILUMA devices heat tobacco to a controlled temperature. If the blade is damaged or worn out, replace it with a new one. TEREA offers you an array of blends, made with 100% real tobacco, from carefully crafted tobacco classics to more distinct aromas. You may be able to get a new holder in the event that your heating blade is broken or you experience some other damaged component. The device can be used to consume two HEETS on a single charge. Always use official AC adaptor and power cable with a power outlet and always clean the contacts between your holder and pocket charger. Check the condition of the blade. b) Cosmetic damage (such as scratches, dents, broken plastic etc) c) Damage caused by misuse, power surge, improper handling, liquid contact or fire. If the Autostart is disabled, you can press the button on the Holder to start the experience. Tap out any loose tobacco. You can do an eligibility check by starting our diagnostic tool. 2. IQOS ORIGINALS DUO unique features IQOS ORIGINALS DUO has unique colours and. Always use official power adaptor and cable with a power outlet and always clean the contacts. Pay someone to replace the blade – as IQOS grows more. Doing this regularly will reduce residue build-up. Rp566. • Do not use IQOS if its batteries appear to be leaking. Tap the holder a few times with your index finger to remove any loose tobacco. IQOS ILUMA™ is used exclusively with TEREA™ tobacco sticks. As for HEETS tobacco sticks to use in your IQOS device, they’re easily available to buy online or else from around 8,500 stockists all over the UK. Read more . HEETS are guaranteed to contain premium tobacco blends that deliver an authentic IQOS experience. We are here for you: Mon-Fri (9:00-21:00) By engaging with us, you confirm being an adult smoker (over 18 years) and wanting to continue enjoying tobacco products. • Never attempt to touch the IQOS heating blade. We Care. This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Palestine who would otherwise continue to smoke or use nicotine products. • Store IQOS and tobacco sticks in a clean, dry, cool place. • Do not remove a HeatStick while in use. NEARLY COMPLETE To signal the. All lights will briefly turn on and blink white to indicate your device has been reset. Cashback 1%. The use of TEREA tobacco sticks in combination with previous generations of IQOS, may cause damage to your IQOS ILUMA device. 0 Heat Blade broke and a simple fix in 5 minutes - Repair And Rework. When reassembling the IQOS 2. You may be able to get a new holder in the event that your heating blade is broken or you experience some other damaged component. slide open your IQOS Cleaning Tool and check if it is not deformed and free of particles • Insert 1. Move sideways from left to right to remove the residue around the blade. Do not touch the blade with the IQOS Cleaning Stick. 1″ 2. 4. We Care. Monday to Friday 8am to 10pm. These are y first impressions: The new device is larger and heftier than the previous one. Step 4: De-solder the battery tab and lifted it up. Do you think your IQOS heating blade has broken? This is what you need to do. 00 mm 140. . 1″ 2. This can damage the heating. Doing this regularly will reduce residue build-up. IQOS 3 DUO / IQOS 3 Multi Red blinking Holder light- Heating blade broken or Holder malfunction IQOS Lights during charging: IQOS 3 DUO/ IQOS 3 Multi Blinking white – the IQOS device is charging Steady white, then pulsing 3 times, then all lights off – IQOS 3 DUO / IQOS 3 Multi device is fully charged. You may be able to get a new holder in the event that your heating blade is broken or you experience some other damaged component. 1. Your IQOS 3 DUO Holder might need a clean. If the heating blade of your IQOS device has broken, please contact IQOS Customer Care! Our colleagues will check whether you are eligible for the replace. BEGIN USE Start using once the light is solid white. CAUTION ALLERGIC REACTION RISKWhat makes the IQOS ILUMA PRIME stand out? Made of high-quality aluminium and the wrap made of material Advanced features. REMOVE TOBACCO UNITWait for at least 30 seconds for the blade to cool down. For these hard-to-reach spots, use the IQOS cleaning sticks. • Do not use HEETS that have been exposed to excessive heat or moisture. 4. 5. As some parts of your device, including the heating chamber, can't be accessed with the cleaning tool. IQOS Parts IQOS 3 DUO Holders • Two LED indicators Two Consecutive Uses • Fastest charging. please contact our IQOS experts. • Do not use HeatSticks that have been exposed to excessive heat or moisture. Then insert the heat stick towards the end of the device heating up (button blinking) and click the cap back down with the heat stick inserted. If so, we will replace your holder. The difference lies in the technology within. 2. Use cleaning sticks to clean inside the holder without touching the. START HEATING Press Heating Button until the Holder vibrates and light pulses white. The new heating method solves the problem that the heating blade is easily broken or damaged, and there is no residue or. Contact us For more information, have a look at our IQOS 3 User Guide. S. Pay someone to replace the blade – as IQOS grows more. Watch the tutorial to learn more on how to clean your IQOS ORIGINALS ONE. IQOS ILUMA The icon, upgraded. This will soften the filter and make it easier for adult users to remove HEETS without damaging IQOS. However, since the Iluma has no blades, auto-heat function, and. Blades can’t be broken in TEREA tobacco sticks;. Beli Blade Iqos terbaik & berkualitas harga murah terbaru 2023 di Tokopedia! ∙ Promo Pengguna Baru ∙ Kurir Instan ∙ Bebas Ongkir ∙ Cicilan 0%. This electronic heating blade in the IQOS ORIGINALS blade heated tobacco holder simultaneously heats tobacco while monitoring the tobacco temperature to ensure a consistent taste experience and to avoid burning the tobacco. Tobacco Sticks Order TEREA & HEETS. • Do not use tobacco sticks that have been exposed to excessive heat or moisture. The battery lights should stay on when you press the button again. 4. The blade may be damaged or even broken if you exert force on it, while cleaning the inside of the holder. And no blade means: · No cleaning · No residue · No more broken blades · Easy insertion and extraction of SMARTCORE sticks . Below, we will explain how to monitor its condition and avoid possible damage. Wait for device to cool down, insert IQOS Cleaning Tool and rotate gently. If the tip is missing, or the blade is. If you do this regularly, you’ll reduce any tobacco build-up. • Do not use, charge, or store IQOS in places with high temperature (such as inside a car in summer, or near heat sources such as radiators or fireplaces). BLINKING RED LIGHT ON IQOS ORIGINALS DUO DEVICE: Your heating blade might be broken. Different from the traditional IQOS devices, the IQOS ILUMA series eliminates the heating blade. The ceramic. IQOS 3 MULTI Starter Kit • IQOS All-in-one Heat-not-Burn device • 10 Consecutive uses without waiting and charging. Each IQOS ILUMA model provides next-level technology powered by a SMARTCORE INDUCTION SYSTEM, which offers a seamless experience, improved draw, no broken blades and no cleaning. 4. Check your heating blade and if you continue to face issues, get in touch with us through live chat. Insert the brush of the cleaning tool into your IQOS holder and gently rotate clockwise a few times. IQOS 3 DUO unique features. • there is any tobacco residue left in the Holder • the heating blade is cleaned regularly • the Holder Cap is fully closed If the above is all right, you can try to pre-heat the IQOS Holder prior to inserting the HEETS tobacco stick: - IQOS 2. • Do not use HeatSticks that have been exposed to excessive heat or moisture. Rp780. 2018. 3. The heating blade is made of ceramic incorporating platinum, gold and silver tracks. BLINKING RED LIGHT ON IQOS ORIGINALS DUO: Your heating blade might be broken. With IQOS, a tobacco stick called HEETS, which is made of real, processed tobacco, is inserted into the IQOS holder and onto a heating blade, with a heating temperature controlled to reach 350 degrees C. Your IQOS 3 DUO Holder might need a clean. Your holder might not be getting enough charge from your pocket charger. As you release the button, you’ll see all the lights flash white. Electronic cigarettes heat and vaporize e-liquids between a wide range of temperatures – it could be anywhere from 100 degrees C to 250 degrees C. 0 加熱棒和充電盒維修費用的新考量 - 2020 年 8 月更新. IQOS, a technology based on knowledge and innovation, heats tobacco rather than burning it, providing You with an alternative to traditional cigarettes. IQOS HeatControl™ Technology is the heart of the product. If the problem couldn’t be resolved in this manner, then please contact an expert in an IQOS Store nearby. Just call iqos care. , then stick it in the Illuma until it vibrates . The new heating method solves the problem that the heating blade is easily broken or damaged, and there is no residue or maintenance such as cleaning. You may be able to get a new holder in the event that your heating blade is broken or you experience some other damaged component. Heating starts automatically, or by pressing the button for 1 second. Press the pocket charger button for 10 seconds to reset your device. We offer a two-year warranty for every IQOS device purchased in a national tobacco shop in Hungary, and as an IQOS CLUB member, if the relevant conditions are met, we will replace your IQOS device within one year from the date of purchase, even if it is damaged by your own fault. Use the dual cleaning tool to gently remove any residue from around the base of the blade and the rest of the heating chamber, using cleaning sticks to remove other pieces of tobacco residue if necessary. IQOS 2. A new color celebrating the new upgraded IQOS 3. Above is a metal insert and a round plug. 3. 4. We will support you! Most of the cases of a broken heating blade happen due to; Exerting stress to the blade while cleaning the holder Twisting the tobacco stick in the holder Incorrect insertion of the cap to the holder See the demonstration for the tips to avoid breaking the heating blade If your IQOS heating blade has broken, we may replace your device with no cost through the accidental damage coverage within the first twelve months. If you have a IQOS 2. 1. Insert the IQOS cleaning tool and rotate gently. START HEATING Press Holder Button until IQOS 3 DUO Holder vibrates and Light(s) pulses white. The new, innovative SMARTCORE INDUCTION SYSTEM™ technology uses induction to heat the tobacco and therefore works without a heating blade. You can try rubbing the tobacco part a little with your fingers. CAUTION ALLERGIC REACTION RISK • Using IQOS and HeatSticks could cause an allergic reaction, such as. 09. Services & Support 05/11/2020To reset your device, press and hold the button located on the pocket charger for 10 seconds. Find your nearest HEETS stockist by entering your postcode here and you may well see your local newsagent, corner shop or supermarket pop up. Щоб замінити несправний IQOS на новий за гарантією, не потрібно мати гарантійний талон. 1. BLINKING RED LIGHT ON IQOS ORIGINALS DUO DEVICE: a. How long does it take to fully charge the device? It takes approximately 120 minutes to fully charge the IQOS 3 Pocket Charger from an. The new heating method solves the problem that the heating blade is easily broken or damaged, and there is no residue or maintenance such as cleaning. BLINKING WHITE LIGHT ON IQOS ORIGINALS ONE:Your IQOS ORIGINALS DUO Holder might need a clean. Taking longer ca. Ensure to let your IQOS ORIGINALS ONE fully cool down before you start cleaning (at least 30 seconds after the last use). Once the tobacco stick has been inserted, it is important that you don’t twist or turn it because it can damage your IQOS heating blade. (a) IQOS 2. The larger one is used on IQOS 3 DUO / IQOS 3 or IQOS 2. 4, IQOS 2. Install the plastic cover of the board and tighten the screw. Do not touch the blade with the IQOS Cleaning Stick. Conventional heat-not-burn heatsticks and low-temperature herbal sticks cannot be used in IQOS ILUMA. Always use official AC adaptor and power cable with a power outlet and always clean the contacts between your holder and pocket charger. 3. Red blinking Holder light - Heating blade broken or Holder malfunction If IQOS 3™ Holder is inserted upside down, there won’t be any LED indication of the Holder presence. Please contact Customer Care and we will support you with this issue. • Do not remove a tobacco stick while in use. 2. As you release the button, you’ll see all the lights flash white. But those aren’t the only unique things about IQOS 3 DUO. Your IQOS ORIGINALS DUO Holder might need to be cleaned. Together they redefine the principles of tobacco heating for a better experience. Insert the IQOS cleaning tool and rotate gently. 2. • Do not use IQOS if its batteries appear to be leaking. Check your heating blade and if it is broken visit self-diagnostics tool. Keep out of reach of children. Steady white, then pulsing 3 times, then all lights off – IQOS 3 DUO / IQOS 3 Multi device is fully charged. Bug, IQOS is flashing red and stopped charging, how to fix it or how to file a complaint. Clean. You can do an eligibility check by starting our diagnostic tool. The tobacco sticks in our Tobacco Heating System (THS), which is commercialized as IQOS, and in our latest heated tobacco device, the Oven Heating System (OHS), are designed to heat tobacco to release a nicotine-containing aerosol for the user to inhale, but without burning the tobacco like a cigarette does. The heart of the new bladeless SMARTCORE INDUCTION SYSTEM™ is the metal heating element placed at the core of the SMARTCORE stick. If this happens, please contact an IQOS representative at 800 1 IQOS MX (800 1 476769). Gilchrist lifted the IQOS and took a long drag. Attractive Price! IQOS Blade. • Do not remove a tobacco unit while in use. lil is an all-in-one heated tobacco device with 3 consecutive uses and up to 25 experiences 2 in a single charge. Then install the screw in the bottom hole and insert the part into the case by screwing it in. The new heating method solves the problem that the heating blade is easily broken or damaged, and there is no residue or maintenance such as cleaning, that’s why it is more convenient to use the heat stick which can be inserted into the holder. To take advantage of your warranty you’ll want to contact the store that you purchased the IQOS kit or holder from and let them know the issue that you’re. BEGIN USE. The new, innovative SMARTCORE INDUCTION SYSTEM™ technology uses induction to heat the tobacco and therefore works without a heating blade. If your IQOS heating blade has broken, we may replace your device with no cost through the accidental damage coverage with our Services & Privileges (previously myIQOS Terms and Conditions or Conditions of Participation for the IQOS Care Plus Program) within the first twelve months. 2018. This translates to a hassle-free experience—no more. Insert the IQOS cleaning tool and rotate gently. If you do this regularly, you’ll reduce any tobacco build-up. Your holder’s software might need a reset. My blade broke - what do I do? You have a couple options; Contact IQOS – they may be able to help by either fixing the device or replacing it. Step 3. The Autostart is activated upon insertion of the tobacco stick. You can easily check the charge level by following these simple steps: 1. HEETS utilise HEATCONTROL TECHNOLOGY and a heating blade, primarily in older IQOS models. Capsule HEETS tobacco stick The capsule in the HEETS Sienna Caps filter and HEETS Amelia Pearl can be snapped before or during use. As you release the button, you’ll see all the lights flash white. Press and hold the button on your charger for approximately 10 seconds. • Do not use tobacco sticks that have been exposed to excessive heat or moisture. The blade it's very easy to brake if your not carefully, I broke 2 so far but just went to the store and explained what happend, both time they said it would be the last time but I'm sure they know it's a very fragile system. 2 The Device must have a readable and valid serial number. When the light stops flashing and turns steady, the device is ready to be used. By Sheila Kaplan. Can be used twice before needing to be recharged in the pocket charger. You can return device to iqos, they will found owner via. Charging time: about 75 minutes. IQOS - Origin Country Check. And - because there's no blade, unlike in previous IQOS tobacco heating devices - there are no blade breakages to worry about. . REMOVE HEATSTICK. IQOS 3 DUO unique features. Always use the original IQOS cleaning tool and cleaning sticks 3. Use them gently to avoid breaking or damaging the blade. • Do not use, charge, or store IQOS in places with high temperature. CAUTION ALLERGIC REACTION RISKYou can try resetting by long pressing the power button and the cleaning button at the same time. 4+, IQOS 3, IQOS 3 Duo, and IQOS 3 Multi). 0. IQOS, I Quit Ordinary Smoking. Charging IQOS 3 DUO Holder in previous IQOS 3 Pocket Charger. Lambda Dual 2022 Heat Not Burn Alumunium Device Sejenis Iqos Terbaru. 0. All Iqos devices are designed to heat not burn the tobacco that is placed in the holder. One cord of firewood is equal to 4ft x 4ft x 8ft or 128 cubic feet. 1. If the bottom Pocket Charger. 29. Some use product-specific customized cigarettes. It is very important to use the IQOS cleaner and not any other tools, as they may damage the device and break the heating blade. Your device software might need a RESET. • Do not use, charge, or store IQOS in places with highAt what temperature does IQOS heat the tobacco? IQOS uses HEATCONTROL™ Technology that heats tobacco – unlike cigarettes that burn tobacco. You may be able to get a new holder in the event that your heating blade is broken or you experience some other damaged component. To. This website contains information about our tobacco heating systems and we need your age to make sure that you are an adult in Croatia who would otherwise continue to smoke or use nicotine products. Check your heating blade and if it is broken visit self-diagnostics tool. • Store IQOS and tobacco sticks in a clean, dry, cool place. Inserting the heating blade within the TEREA stick is an innovative improvement from the IQOS Original Duo kits + HEETS which instead have the internal heating blade within the device oven chamber, this eliminates the issue of broken blades and mess in the oven chamber completely. We will support you! Most of the cases of a broken heating blade happen due to; Exerting stress to the blade while cleaning the device; Twisting the tobacco stick in the device; Incorrect insertion of the cap to the device; See the demonstration for the tips to avoid breaking the heating blade 2. Gently insert a tobacco stick specially designed for IQOS ILUMA. How to clean your holder Make sure your IQOS device has cooled down before you clean it. Use only IQOS’ own cleaning tools as the heating blade is very sensitive and can be damaged by other materials. Any trial with the wrong consumables may lead to a broken heating blade. 3. The way you puff impacts how long your tobacco stick will last. The blade, when heated, should go through the tobacco easily. I got an IQOS Iluma. Second hand Devices are not eligible for registration. With the help of electromagnetic induction, the blade in the stick, placed in this field, begins to quickly heat up to 350 ° C, without heating anything else. 4 Plus, and the smaller one is used on IQOS 3 Multi, because Multi has a small inner diameter. You may have noticed that HEETS are physically shorter than traditional cigarettes. • Do not expose IQOS and units to high humidity conditions or direct sunlight. • Never attempt to touch the IQOS heating blade. 6 x 22. This heats the. • Do not remove a tobacco stick while in use. BLINKING RED LIGHT ON IQOS ORIGINALS DUO DEVICE: Your heating blade might be broken. Most IQOS holders come with a two-year warranty. The holder contains an electronic heating blade that is activated by pressing a side button on the holder and heats the mixture of tobacco and other compounds in the HeatSticks to 350°C. broken. BEGIN USE. • Do not expose IQOS and tobacco sticks to high humidity conditions or direct sunlight. 0 Duo Heat Blade broke - Copy kaizenRegister your IQOS device and unlock great advantages like: Fast and free IQOS replacement*. • Do not use IQOS if its batteries appear to be leaking. 5. d) Malfunction caused by using the device with non-compatible productsYou have inserted the tobacco stick into the IQOS holder correctly, the tobacco stick has not broken. Your holder might not be getting enough charge from your pocket charger. IQOS 3 DUO 2 consecutive uses. We will support you! Most of the cases of a broken heating blade happen due to; Exerting stress to the blade while cleaning the holder Twisting the tobacco stick in the holder Incorrect insertion of the cap to the holder See the demonstration for the tips to avoid breaking the heating bladeHow can I replace a broken IQOS blade? If your IQOS heating blade has broken, we may replace your device with no cost through the accidental damage coverage within the first twelve months. Although the design of the two is different, the heating function is the same. Insert the IQOS cleaning tool and rotate gently. 4. 5.